Warranty & Return

Warranty
The product must be purchased from TMEZON website, all the products are covered by 12 months warranty from the original purchase date.
We will provide lifetime technical support and email service at all time.
 
 
Return policy
 
For no reason return: Customer should return the undamaged products for a full refund within 15 days for any reason, the returned merchandise must in original packaging and include all accessories, the customer should be responsible for the return shipping fee as well as the tariffs caused.
 
If the return is quality-related, and the product is under 12 months warranty, please send email to support@tmezon.com, after test and found the product is defective, we will be responsible for the return shipping fee, and we could resend the replacements to you within 3 business days. Or we will refund to you after we received the return package.


Please kindly contact us before return. Thank you very much.